Kapture CRM Reviews

The entire sales and ticketing system works seamlessly, plus the mobile app helps keep track of on-the-ground tasks like client meetings and following up on leads. It's particularly useful for overseeing product installations and service tickets from the technician's perspective—super convenient!

This app is fantastic for enhancing the sales team's strategies for follow-ups and inquiries. It's super easy to use!

Dealing with our international clients has become a breeze thanks to the smart tools in Kapture CRM.

At last, discovered a smart CRM that comes packed with some clever features. Big thanks to Kapture!

Kapture serves as a solid CRM that aids in keeping your business operations running smoothly.

This is a fantastic CRM packed with awesome features. It's really user-friendly and has a lot to offer.

What businesses that prioritize customers, like ours, really need these days is quickness and a solid CRM system. We've been using Kapture for quite a while now and are super satisfied with what they offer and the support we get. Their self-service portals, in particular, have been a game changer for us, helping to build a strong relationship with our clients. Our agents can now tackle more complicated tasks, which saves us both time and money. I’d definitely suggest it for a seamless operation in your business!

Ever since we began using Kapture CRM, our field force crew has become way more productive and accountable. The mobile app from Kapture allows us to keep an eye on our service techs, delegate tasks, and receive updates right on our smartphones. This has really saved us a ton of time and effort that we used to waste on daily face-to-face meetings and calls.

Right now, we’re utilizing Kapture’s KMS along with self-service options for our sales and support tasks. It’s really helped us cut down on staff and respond to customers more quickly. Thanks to the reports from Kapture, we’ve noticed some significant savings on our operational expenses. Our FAQs, DIY videos, and more are now all supported by this KMS.

Discovered Kapture CRM nearly a year back. After some digging, we set up a demo. The crew walked us through the software's functionality and its benefits for our travel biz. Since the demo was tailored to us, we really grasped how the system operates. Roughly two months later, we went live. We had several configurations and managed to get around 3 integrations completed too. I definitely recommend Kapture for businesses aiming to streamline their customer support.

Kapture's service CRM has really streamlined how we handle customer support. We used to struggle with assigning tickets and managing a flood of incoming requests from various channels. Now, Kapture takes care of routing tickets automatically, and the all-in-one dashboard has been a game changer for managing them. Plus, we're utilizing their KMS system to enhance the FAQs on our site and app.

We had an awesome time using Kapture CRM. The whole process is smooth, the design is top-notch, and it’s pretty budget-friendly. Kapture CRM stands out as the top CRM for both small and big businesses. This easy-to-use software-as-a-service (SaaS) offering feels light as a cloud product, yet it’s loaded with a surprising array of premium features and customization options for serious business folks who are watching their wallets.

The KaptureCRM interface is super user-friendly and straightforward. It’s a breeze to manage our customers' and clients' info. The API is adaptable and does everything we needed for integrating with our user management system.

Setting up the platform is a cinch, and it comes with various web analytics tools that make marketing tasks way smoother and quicker. For instance, you can monitor visitor activity on the site and then analyze potential customer behavior. It keeps tabs on our clients and sales reports effortlessly. It’s a lifesaver for tackling customer issues and boosting productivity and sales.

They offer stellar integration with multiple marketing platforms, plus email campaign management and easy report generation. Sending out bulk personalized emails, importing contacts, and their customer support is super reliable and quick to respond to any questions about using KaptureCRM.

All-in-One CRM Solution. Working with the team at Kapture has been a real joy. We've been partnered with them for over two years and honestly, we haven't regretted it one bit!

We’re a small tourism startup based in Portblair, Andaman, operating out of our Bangalore office. Our experience with Kapture CRM (Adjetter Media) was quite disappointing, and I feel compelled to share our candid feedback!

Throughout this frustrating process, the folks at Kapture CRM made a bunch of empty promises, backtracked on their commitments, dodged our questions, and ignored our emails. Even after they failed to deliver any services, they refused to issue a refund, claiming they had put in some work. We tried to be patient and approached them politely, but the responses were so lacking that we felt we had no choice but to speak out. Here’s the timeline of events along with screenshots from our email exchanges. You can check it out at kapturecrmreview(dot)com.

As a small online business, we were on the lookout for a platform to handle customer inquiries through email, Facebook, Twitter, and more. Thanks to Kapture’s intuitive interface and straightforward setup, we were able to seamlessly shift to offering solid customer support for everyone.